Privacy Policy for NutriRoutine products
As of today
Flexbrfresher operates the NutriRoutine product studio responsible for planners, tins, and recipe cards described on flexbrfresher.ddd.
This document explains how personal information supports those physical and digital products without extending into unrelated services.
Scope limited to product experiences
The policy governs data collected when you purchase NutriRoutine goods, request fulfilment updates, or download companion materials tied to a verified order.
Editorial articles about meal rhythm may collect minimal analytics identifiers, yet this policy emphasises commerce-related flows because they involve the most detailed records.
Categories of information we process
We process identity data such as your name, delivery address, billing address, email address, phone number when provided, purchase history, product serial references, communication transcripts, consent timestamps, and technical metadata from checkout sessions.
We do not request sensitive government identifiers unless a courier partner mandates them for customs paperwork, in which case we retain only what the shipment requires and delete redundant scans after proof of delivery.
Purposes and lawful bases
Contract performance covers order processing, inventory allocation, payment reconciliation, warranty tracking, and replacement shipments for defective goods.
Legitimate interests cover fraud monitoring, packaging improvements informed by anonymised defect rates, and internal training using redacted support tickets.
Consent covers optional marketing messages about new NutriRoutine products, which you may withdraw without affecting core fulfilment.
Product fulfilment partners
We share necessary data with payment processors, warehouse operators, courier services, label printers, and cloud productivity tools that host packing slips, always under written agreements requiring confidentiality and deletion schedules.
No partner may reuse your information for their own marketing unless you separately opt in with them, which falls outside NutriRoutine-controlled journeys.
Retention aligned with product lifecycles
Transactional records remain for seven years to satisfy New Zealand tax obligations, while consent logs for marketing persist until you revoke permission or until eighteen months of inactivity pass, whichever comes first.
Product registration data used to extend optional reminders expires twenty-four months after your last interaction unless you renew interest.
Security measures for physical and digital assets
Digital systems enforce role-based access, hardware security keys for administrators, encrypted backups, and segregated environments for payment tokens.
Physical studios lock inventory rooms, log visitor escorts, and shred misprinted labels the same business day.
International transfers
If a cloud provider stores encrypted backups outside New Zealand, we rely on standard contractual clauses and vendor attestations to maintain protection equivalent to the Privacy Act 2020 principles.
Your rights
You may request access, correction, deletion where no legal retention duty exists, restriction of certain processing, and portability of data you supplied directly.
Submit requests through Reach Us with enough detail to verify identity, and we respond within twenty working days unless complexity requires an extension we will explain.
Children and household purchases
NutriRoutine products target adult planners; if a minor’s data appears because a guardian ordered gifts, the guardian may request removal of unnecessary profile fields while keeping transaction history intact.
Automated decision-making
We do not use solely automated decisions with legal effects; fraud checks flag orders for human review before refusal.
Updates to this product privacy statement
Material changes receive a banner on flexbrfresher.world and, where required, a direct email to active customers with a summary and effective date.
Continued use of NutriRoutine products after the effective date constitutes acceptance unless you object in writing before fulfilment of new orders.
Contact for privacy questions
Privacy Office, NutriRoutine, 28 Liverpool Street, Hamilton Central, Hamilton 3204, New Zealand.
support@flexbrfresher.world